Frequently Asked Questions
Do I have to wait for an insurance adjuster to arrive before calling a professional water damage restoration company?
Most of the time, the answer is no. Most insurance policies require you to try to prevent future damage.
When does mold growth occur in water damage claims?
The growth of mold depends on moisture and nutrients. Lack of ventilation causes moisture to accumulate inside the home. Mold growth can be prevented by managing the amount of moisture in your home following a water damage loss through the emergency drying process. If mold grows as the direct result of an insured loss, then the policy will cover mold removal.
Who should perform emergency services?
You should only hire restoration contractors who are trained and certified in fire and smoke damage restoration and water damage restoration.
What is a replacement cost?
The replacement cost represents the value of the property on the date of loss, or the cost of repairing the property with materials of a similar kind and quality or of buying new items of a similar kind, quality, and utility without deducting depreciation – whichever is lower.
How do you estimate the cost of the damages?
Measurements are taken in every affected room and entered into an estimation program. Prices are calculated from industry standards which vary by region. Insurance companies appreciate working with restoration professionals who use estimation programs because of its fair, competitive pricing.
How do you know everything is dry?
The use of state-of-the-art equipment and properly trained staff enable us to determine if all areas are completely dry before we begin the restoration process. You will have full access to these reports, so you can be confident in the progress of your property.
If materials need to be replaced during restoration, can I upgrade or renovate my home?
If your insurance company covers water damage restoration, they will only pay for restoring your home to its pre-damaged state. If, however, your property has been significantly water damaged and many materials need to be replaced, this can be an opportunity to upgrade it. If you wish to renovate, you will have to pay the difference between what your insurance company allocated and the cost of the renovations out of pocket.
We want to help educate you on the water damage restoration process. Take advantage of the above information to halt the damage and begin the process of repairing your home as efficiently as possible. When you’re looking for a restoration company that has the expertise, dedication, and equipment to handle any size damage, contact White Glove Restoration. We will be there to help you get your life back on track and your home back to its previous condition as soon as possible.